FAQs for Customizable Hoodies and Sweatshirts

How do I customize my hoodie or sweatshirt?

Customizing your hoodie or sweatshirt is as easy as 1,2,3 (maybe with one or two more steps) - select the product, colour, size, text and font, and voilà 


Can I see a preview of my customization before I place my order? 

Absolutely! Our design tool allows you to preview your customization in real-time, so you can see exactly how your hoodie or sweatshirt will look before you make a purchase.

Are there any limitations on the customization? 

While we strive to offer as much flexibility as possible, there are some limitations on the size and placement of customizations. Our design tool will indicate any restrictions as you create your design. Please use the "special requests" textbox for any additional intricacies you may want.

How long does it take to receive my customized hoodie or sweatshirt? 

Since each item is made to order, production times may vary depending on design. However, you can typically expect your customized hoodie or sweatshirt to be ready for shipping within 3-5 business days.

Can I return or exchange my customized hoodie or sweatshirt?

Unfortunately, we are unable to accept returns or exchanges for customized items unless there is a defect in the product.

How should I care for my customized hoodie or sweatshirt? 

To ensure the longevity of your customized hoodie or sweatshirt, we recommend washing it inside out in cold water and tumble drying on low heat. Avoid using bleach or ironing directly on the customization to prevent damage.